The Visiting Home feature was introduced to the game with the Snow White Event Update on 6th December 2017.
Send characters to visit home!
Send characters home by tapping on the "Send characters to visit home!" icon in the Visiting Home page or on a character's personal page in the Characters menu.
While a character is visiting home, they cannot be sent on activities, drop tokens or be leveled up.
Collect rewards from the castle!
Return characters at any time!
Have characters return from home at no cost by tapping the "Return" icon on the character cards in the Visiting Home page or on the character's personal page.
The returned character will automatically reappear in your Kingdom.
Collection of rewards only after 12 hours.